Monday, 27 February 2012

WRONG PRINTER CARTRIDGE SENT - WHAT TO DO?



THE OVERNIGHT PRINTER CARTRIDGE YOU ORDERED ARRIVES , BUT IT DOES'NT LOOK RIGHT - AAAHHHHH!


The first thing not to do is panic & reach for the phone to abuse the supplier for sending you the wrong one.
There are a number of factors to consider:

  1. The box can have a code on it that does'nt match what you ordered. Usually this is because it is an international code and is not the OEM code for the brand or the SKU code (supplier's code), but is the right cartridge.
  2. For a compatible the shape is different in shape to the original, because copyright patents mean that the non-genuine cartridge has to be at least 25% different to the original.
  3. When ordering always check the printer model for the cartridge on the web site.
When you open the box, do so carefully so as to be able to repack it should there be a need to return it, but most reputable suppliers actually electronically pick the order, and weigh it before couriering it out.
So the chances of getting the wrong one are really very remote.

For genuine & compatible cartridges from a reputable supplier at best price & overnight delivery, look at ABC Print Supplies for Australia-wide orders,