Monday, 30 July 2012


Do you make sure you’re getting the correct cartridge when you place your order.

It seems people ordering printer cartridges get it wrong more often than you’d think.
The main reason this occurs lies largely at the feet of the OEM (original equipment manufacturer). They often produce a cartridge with a model number that will be close to identical to a printer model number, but that is not designed to be used by that printer.
Brother is one manufacturer that does this. Many users of the Brother HL2130 (a popular printer from the Brother stable), especially when they are first ordering a replacement printer, see the TN2130 printer cartridge and understandably think that’s the cartridge to buy. But no, the TN2130 is used in the Brother HL2140 (not the HL2130).
The TN2130 is actually the cartridge supplied by Brother for the HL2140 and other printers which is included in the price. It is approx 40% volume yield to the TN2150 (standard-2,600 pages), and the TN2150X, the high yield cartridge. The latter two are the ones you should be ordering for the Brother HL2140.
Oh, the HL2130 in fact uses the Brother TN2030 printer cartridge.
Another example of confusing printer cartridges with different printers, is by Kyocera. Their printer the FS-C5100DN is only a single character different to the Kyocera FS-C5200DN. That alone can create confusion when ordering printer cartridges, but there’s more.
The FS-C5100DN uses the TK-544 black, cyan, magenta, & yellow cartridges, as opposed to the TK-554 black, cyan, magenta, & yellow cartridges used by the FS-C5200DN printer.
This creates problems; especially when the cartridges are so similar in shape that you don’t really notice the difference when you go to install them. But the printer certainly does!
Once you have opened the printer cartridge wrapping, your opportunity to claim a refund/replacement has flown out the window, and that can be expensive.
How do you eliminate the problem? When ordering your printer cartridge, ALWAYS carefully check that the ‘used with printers’ section contains the printer you use. Or order the cartridge by the printer model. If you see alternative cartridges, then it is for genuine, compatible or remanufactured cartridges; or  for different yield capacities or marketing e.g. twin packs. But at least you know one thing – they will all work for your printer.

We thank our sponsor, ABC Print Supplies, for their support